Summary  
This chapter covers how to configure and customize a dynamic dashboard interface by pinning dashboards for quick access, editing layouts, and adding or resizing widgets to display real-time metrics.

General domain of usage  
Business intelligence and analytics

Dashboards provide a centralized view of key metrics, allowing users to track performance at a glance. In this chapter, we will cover how to pin dashboards for easy access, add new widgets, and fully customize the dashboard experience.


By leveraging dashboard customization, businesses can streamline their data analysis, making key insights instantly accessible.

How can you quickly access a dashboard in Salesforce?

Why is it important to save dashboard changes before exiting?

Esta es una clase introductoria para principiantes que no han utilizado un CRM antes, pero que necesitarán usar Salesforce como parte fundamental de su trabajo. Los puestos incluyen analistas de negocios, especialistas en marketing, relaciones públicas, redactores de contenido y todos aquellos que puedan ser requeridos para trabajar con Salesforce en diferentes capacidades (un especialista en marketing puede enfocarse en calificar prospectos, otro puede estar interesado en cerrar oportunidades, otro puede gestionar el calendario de correos electrónicos). Cada vez más de estos puestos requieren conocimientos de Salesforce (u otros CRM), lo que representa una barrera para ser contratado.

You'll get crystal clear on why Salesforce is such a game-changer for businesses by diving into a relatable real-world scenario. Through the story of EcoMarket Deliveries, you'll explore the common pain points businesses face without a structured CRM system—from disorganized data to missed opportunities—and discover exactly how Salesforce solves these challenges with powerful, streamlined solutions.

Learn to navigate and customize the Salesforce interface while mastering key concepts like leads, opportunities, accounts, and contacts. Tackle real-world challenges with EcoMarket Deliveries, from adding new leads manually to bulk importing them efficiently. Gain practical skills to qualify and convert leads, moving them through the sales funnel to drive business success.

Learn to turn prospects into customers using EcoMarket strategies, understand what opportunities signify, and get hands-on with creating and editing opportunity records. Explore sales stages for revenue forecasting and discover how to associate products or services with deals to enhance your sales workflow.

Learn to set up Salesforce Service Cloud, manage cases, and leverage the Knowledge Panel for enhanced customer support.

Discover how to segment emails, apply advanced filters, and automate communications using Merge Mail. Improve response times and maintain consistency in messaging with Salesforce's built-in email optimization features.

Master Salesforce reporting and analytics by creating reports, dashboards, and leveraging data insights.

Building Your First Full Salesforce Dashboard

1. How can you quickly access a dashboard in Salesforce?

2. Why is it important to save dashboard changes before exiting?

Awesome!

Building Your First Full Salesforce Dashboard

1. How can you quickly access a dashboard in Salesforce?

2. Why is it important to save dashboard changes before exiting?