Notice: This page requires JavaScript to function properly.
Please enable JavaScript in your browser settings or update your browser.
Aprende Advanced Features of Salesforce Knowledge Panel | Salesforce Customer Support & Case Management
Guía para Principiantes de Salesforce

bookAdvanced Features of Salesforce Knowledge Panel

In Salesforce, Knowledge Articles can have unusual and frustrating workflows.

Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

question mark

How can you edit a published Knowledge Article?

Select the correct answer

question mark

What must be done before deleting a published Knowledge Article?

Select the correct answer

¿Todo estuvo claro?

¿Cómo podemos mejorarlo?

¡Gracias por tus comentarios!

Sección 4. Capítulo 5

Pregunte a AI

expand

Pregunte a AI

ChatGPT

Pregunte lo que quiera o pruebe una de las preguntas sugeridas para comenzar nuestra charla

Awesome!

Completion rate improved to 3.23

bookAdvanced Features of Salesforce Knowledge Panel

Desliza para mostrar el menú

In Salesforce, Knowledge Articles can have unusual and frustrating workflows.

Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

question mark

How can you edit a published Knowledge Article?

Select the correct answer

question mark

What must be done before deleting a published Knowledge Article?

Select the correct answer

¿Todo estuvo claro?

¿Cómo podemos mejorarlo?

¡Gracias por tus comentarios!

Sección 4. Capítulo 5
some-alt