Advanced Features of Salesforce Knowledge Panel
In Salesforce, Knowledge Articles can have unusual and frustrating workflows.
Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.
1. How can you edit a published Knowledge Article?
2. What must be done before deleting a published Knowledge Article?
¿Todo estuvo claro?
¡Gracias por tus comentarios!
Sección 4. Capítulo 5
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Advanced Features of Salesforce Knowledge Panel
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In Salesforce, Knowledge Articles can have unusual and frustrating workflows.
Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.
1. How can you edit a published Knowledge Article?
2. What must be done before deleting a published Knowledge Article?
¿Todo estuvo claro?
¡Gracias por tus comentarios!
Sección 4. Capítulo 5