Active Listening and Constructive Dialogue
Key Points:
- Active listening is giving someone your full attention and responding in ways that show genuine engagement;
- Presence means putting away distractions and being mentally and emotionally available;
- Nonverbal signals like eye contact and nodding help build trust and connection;
- Paraphrasing shows the speaker you've heard them clearly ("So what I'm hearing is…");
- Curiosity involves asking open-ended questions to encourage deeper dialogue;
- Constructive dialogue values understanding over winning, especially during disagreements;
- Daily practice—even one deep listening moment a day—can transform your communication habits.
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Seção 1. Capítulo 7
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Key Points:
- Active listening is giving someone your full attention and responding in ways that show genuine engagement;
- Presence means putting away distractions and being mentally and emotionally available;
- Nonverbal signals like eye contact and nodding help build trust and connection;
- Paraphrasing shows the speaker you've heard them clearly ("So what I'm hearing is…");
- Curiosity involves asking open-ended questions to encourage deeper dialogue;
- Constructive dialogue values understanding over winning, especially during disagreements;
- Daily practice—even one deep listening moment a day—can transform your communication habits.
Tudo estava claro?
Obrigado pelo seu feedback!
Seção 1. Capítulo 7
