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bookThe Fundamentals of Clear Communication

Key Points:

  • Clear communication means your message is understood, well-received, and ideally acted on;
  • Clarity involves saying exactly what you mean without overcomplicating or hesitating;
  • Conciseness means getting to the point quickly and respecting people's attention spans;
  • Courtesy is about using a considerate tone, especially in written messages where nuance can be lost;
  • Strong communicators adapt to their audience, considering role, context, and urgency.
question mark

Why is courtesy important in communication?

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bookThe Fundamentals of Clear Communication

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Key Points:

  • Clear communication means your message is understood, well-received, and ideally acted on;
  • Clarity involves saying exactly what you mean without overcomplicating or hesitating;
  • Conciseness means getting to the point quickly and respecting people's attention spans;
  • Courtesy is about using a considerate tone, especially in written messages where nuance can be lost;
  • Strong communicators adapt to their audience, considering role, context, and urgency.
question mark

Why is courtesy important in communication?

Select the correct answer

Все було зрозуміло?

Як ми можемо покращити це?

Дякуємо за ваш відгук!

Секція 1. Розділ 6
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