Summary  
This chapter illustrates how to iteratively prompt a language model by supplying unstructured input, instructing it to ask clarifying questions, and then using the enriched responses to generate a detailed, structured data object.  

General domain of usage  
Marketing/customer research

A **customer persona** is a fictional character that represents your ideal customer. They have a name, job, background, lifestyle, and goals—and they help guide your marketing and messaging decisions.

Definition

Let's walk through how to build a strong, detailed persona using ChatGPT.

Building a customer persona with ChatGPT is one of the most efficient ways to gain clarity around your target audience.

Master the art of using ChatGPT to scale your marketing efforts without losing your brand's voice. In this hands-on course, you'll learn to build custom GPTs, create high-converting email campaigns, generate social media content, repurpose blog posts into video scripts and podcasts, and manage tone consistently across platforms. Explore tools like Canvas and Projects to organize workflows, collaborate effectively, and maintain context across campaigns. You'll also learn to avoid common pitfalls of over-automation and ensure your messaging remains human, relevant, and on-brand. Perfect for creators, marketers, and content teams ready to work smarter.

By the end of this section, you'll be able to confidently use ChatGPT to boost your sales and marketing communication, craft compelling business copy, and avoid common pitfalls when applying AI to real-world scenarios. You'll also understand when and how to rely on AI to streamline workflows without compromising authenticity or strategy.

Master the ability to extract precise information, transform lengthy content into clear summaries, and build detailed customer personas with ease. This section also equips you to run simulated interviews and refine AI responses so they feel more natural, specific, and engaging to your audience.

Learn how to create tailored GPTs that handle every step of your email workflow—from generating subject lines to writing personalized body copy and drip campaigns. You'll be able to upload your own data, test variants, and craft high-converting emails that align with your brand and audience goals.

Gain the skills to produce engaging, on-brand social media content at scale using AI. You’ll learn to craft posts with the right tone for each platform, generate visuals, and build content in bulk—while staying aware of the limitations and risks of automation in your social strategy.

Discover how to streamline your blogging workflow—from planning topics and managing long-form drafts to polishing content and repurposing it across multiple channels. You'll be able to produce consistent, high-quality blog posts faster and maximize their reach with strategic AI support.

Creating a Customer Persona with ChatGPT