Custom Instructions for Claude
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By default, Claude knows very little about who you are. Every conversation starts from scratch. If you provide some context at the account level, who you are, what you do, and how you prefer to work, every new chat starts much closer to the answer you actually want without requiring you to explain yourself repeatedly.
This is done through Custom Instructions. There are two levels: account-wide preferences that apply to every conversation, and Project Instructions that apply only within a specific Project.
Account-Wide Preferences
Open your profile menu, go to Settings, and find the Personalisation section (sometimes labelled Personal Preferences). Here, you can add information about yourself and how you'd like Claude to respond. For example:
I'm an Operations Manager at a UK accounting firm. Use British spelling by default. Keep responses concise. Prefer bullet points over long paragraphs. Assume I'm short on time.
Save your preferences, then start a new chat and ask something generic, such as:
Suggest three ways to run a more useful Monday team meeting.
Claude will automatically adapt its response, using British spelling, concise formatting, and minimal fluff. Your preferences are already influencing the output.
Project Instructions Build on Top
Now open the Mitchell Stone Partners Project from Chapter 1 and add Project-specific instructions:
Chris is the Managing Director. He's data-driven, short on time, and prefers conversational internal communication. The firm has 50 staff. Always mention billing implications when relevant.
This information becomes part of the Project's context. If you start a new chat inside that Project and ask:
Draft a quick update for Chris on this quarter's pipeline.
Claude combines both layers of instructions. It uses your preferred style (concise, bullet-based, British English) while also adapting to Chris's preferences (conversational, data-focused) and highlighting billing implications where relevant. The two layers work together:
- Account-wide preferences shape every conversation;
- Project Instructions shape conversations within a specific Project.
Both can be updated at any time. There is no need to create the perfect setup immediately. Start with a few useful details, then refine your instructions as you notice patterns in the information you repeatedly provide to Claude.
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