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Learn Leadership Decisions & Conflict Navigation | Leadership Skills and Building Influence in Teams
Soft Skills for Professional Development
course content

Course Content

Soft Skills for Professional Development

Soft Skills for Professional Development

1. Introduction to Soft Skills
2. Mastering Communication Skills
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces

book
Leadership Decisions & Conflict Navigation

Key Points:

  • Leadership decisions often happen under imperfect conditions β€” clarity and progress matter more than perfection;

  • The DECIDE model and OODA Loop provide simple, repeatable frameworks for grounded decision-making;

  • Emotional regulation is key when navigating conflict β€” pause, reflect, and respond with intention;

  • Separate the person from the problem. Focus on collaboration, not blame;

  • Not all conflict is bad β€” handled well, it can lead to stronger teams and better outcomes.

question mark

Why is emotional regulation important in conflict resolution?

Select the correct answer

Everything was clear?

How can we improve it?

Thanks for your feedback!

SectionΒ 4. ChapterΒ 4

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course content

Course Content

Soft Skills for Professional Development

Soft Skills for Professional Development

1. Introduction to Soft Skills
2. Mastering Communication Skills
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces

book
Leadership Decisions & Conflict Navigation

Key Points:

  • Leadership decisions often happen under imperfect conditions β€” clarity and progress matter more than perfection;

  • The DECIDE model and OODA Loop provide simple, repeatable frameworks for grounded decision-making;

  • Emotional regulation is key when navigating conflict β€” pause, reflect, and respond with intention;

  • Separate the person from the problem. Focus on collaboration, not blame;

  • Not all conflict is bad β€” handled well, it can lead to stronger teams and better outcomes.

question mark

Why is emotional regulation important in conflict resolution?

Select the correct answer

Everything was clear?

How can we improve it?

Thanks for your feedback!

SectionΒ 4. ChapterΒ 4
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