Course Content
Soft Skills for Professional Development
Soft Skills for Professional Development
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces
Leadership Decisions & Conflict Navigation
Key Points:
Leadership decisions often happen under imperfect conditions β clarity and progress matter more than perfection;
The DECIDE model and OODA Loop provide simple, repeatable frameworks for grounded decision-making;
Emotional regulation is key when navigating conflict β pause, reflect, and respond with intention;
Separate the person from the problem. Focus on collaboration, not blame;
Not all conflict is bad β handled well, it can lead to stronger teams and better outcomes.

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SectionΒ 4. ChapterΒ 4