Course Content
Soft Skills for Professional Development
Soft Skills for Professional Development
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces
Empathy in Action
Key Points:
Empathy is the ability to understand and tune into others' experiences;
It helps reduce tension, build trust, and improve collaboration;
Empathy shows up in tone, timing, body language, and curiosity;
It doesn't mean overextending yourself β it means responding with awareness;
Empathetic communication makes teams feel safer, more open, and more human.
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SectionΒ 5. ChapterΒ 4