Understanding EQ and the Self
Key Points:
- Emotional intelligence is the ability to understand, manage, and respond to emotions β your own and others';
- Psychologist Daniel Goleman defines EQ in five key areas: self-awareness, self-regulation, motivation, empathy, and social skills;
- Self-awareness means recognizing what you're feeling, when, and why;
- Developing self-awareness allows you to pause, reflect, and adjust your behavior more effectively;
- Emotions impact communication, decision-making, leadership, and conflict β noticing them is the first step to managing them.
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SectionΒ 5. ChapterΒ 1