Course Content
Soft Skills for Professional Development
Soft Skills for Professional Development
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces
Understanding EQ and the Self
Key Points:
Emotional intelligence is the ability to understand, manage, and respond to emotions β your own and others';
Psychologist Daniel Goleman defines EQ in five key areas: self-awareness, self-regulation, motivation, empathy, and social skills;
Self-awareness means recognizing what you're feeling, when, and why;
Developing self-awareness allows you to pause, reflect, and adjust your behavior more effectively;
Emotions impact communication, decision-making, leadership, and conflict β noticing them is the first step to managing them.
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SectionΒ 5. ChapterΒ 1