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Learn Active Listening and Constructive Dialogue | Mastering Communication Skills
Soft Skills for Professional Development
course content

Course Content

Soft Skills for Professional Development

Soft Skills for Professional Development

1. Introduction to Soft Skills
2. Mastering Communication Skills
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces

book
Active Listening and Constructive Dialogue

Key Points:

  • Active listening is giving someone your full attention and responding in ways that show genuine engagement;

  • Presence means putting away distractions and being mentally and emotionally available;

  • Nonverbal signals like eye contact and nodding help build trust and connection;

  • Paraphrasing shows the speaker you've heard them clearly ("So what I'm hearing is…");

  • Curiosity involves asking open-ended questions to encourage deeper dialogue;

  • Constructive dialogue values understanding over winning, especially during disagreements;

  • Daily practiceβ€”even one deep listening moment a dayβ€”can transform your communication habits.

question mark

What is the goal of constructive dialogue?

Select the correct answer

Everything was clear?

How can we improve it?

Thanks for your feedback!

SectionΒ 2. ChapterΒ 2

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course content

Course Content

Soft Skills for Professional Development

Soft Skills for Professional Development

1. Introduction to Soft Skills
2. Mastering Communication Skills
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces

book
Active Listening and Constructive Dialogue

Key Points:

  • Active listening is giving someone your full attention and responding in ways that show genuine engagement;

  • Presence means putting away distractions and being mentally and emotionally available;

  • Nonverbal signals like eye contact and nodding help build trust and connection;

  • Paraphrasing shows the speaker you've heard them clearly ("So what I'm hearing is…");

  • Curiosity involves asking open-ended questions to encourage deeper dialogue;

  • Constructive dialogue values understanding over winning, especially during disagreements;

  • Daily practiceβ€”even one deep listening moment a dayβ€”can transform your communication habits.

question mark

What is the goal of constructive dialogue?

Select the correct answer

Everything was clear?

How can we improve it?

Thanks for your feedback!

SectionΒ 2. ChapterΒ 2
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