Course Content
Soft Skills for Professional Development
Soft Skills for Professional Development
3. Time Management & Personal Productivity
4. Leadership Skills and Building Influence in Teams
5. Emotional Intelligence (EQ) for Professionals
6. Critical Thinking & Strategic Problem Solving
7. Career Development and Personal Branding
8. Thriving in Remote & Hybrid Workplaces
Active Listening and Constructive Dialogue
Key Points:
- Active listening is giving someone your full attention and responding in ways that show genuine engagement;
- Presence means putting away distractions and being mentally and emotionally available;
- Nonverbal signals like eye contact and nodding help build trust and connection;
- Paraphrasing shows the speaker you've heard them clearly ("So what I'm hearing isβ¦");
- Curiosity involves asking open-ended questions to encourage deeper dialogue;
- Constructive dialogue values understanding over winning, especially during disagreements;
- Daily practiceβeven one deep listening moment a dayβcan transform your communication habits.
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SectionΒ 2. ChapterΒ 2