Team & Digital Communication
Key Points:
- Great team communication relies on clarity and consistencyβeveryone should know what's being asked and when;
- Choose the right tool: Chat for quick updates, Email for formality, Calls for nuance, PM tools for tracking;
- Be specific in requestsβavoid vague language that leads to delays or confusion;
- Coordination mattersβsummarize action steps, follow through, and stay proactive;
- Digital tone is trickyβadd warmth where needed, use emojis if appropriate, and clarify with voice notes or quick calls;
- Regular reflection on your messaging can help improve tone, clarity, and tool use.
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SectionΒ 2. ChapterΒ 4