Defining Project Requirements
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Methods of Collections
There are several different methods you can use to conduct your detective work and collect a project's requirements. Review five methods for collecting requirements below:

- One-on-one discussions with a client or key stakeholder;
- Can be conducted in person, over the phone, or via video chat (e.g., Skype, Zoom, Google Hangouts).
- Ideal for projects with multiple key stakeholders;
- Useful when stakeholders work in different departments and have varying needs;
- Helps reconcile differences by bringing all voices together.
- Best for projects delivering a product or service to customers;
- Involves gathering current or prospective customers to discuss needs and preferences;
- Can include prototype testing for early feedback.
- Useful for collecting requirements from a large audience;
- Improves the accuracy of results through broad participation.
- Helps improve existing products by studying customer behavior;
- Involves watching how users interact with a product or perform a task;
- Provides insights for new requirements and product improvements.
Questions to Ask
No matter how you decide to collect your project requirements, remember that your conversations and questions are exploratory. Ask open-ended questions that allow the customer or client to expand on their needs or expectations. Ask the right questions to get the information you need.
You can use the following sample questions to help you get started. Use them to inspire your own questions, which should be tailored to the project and stakeholder.
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Defining Project Requirements
Methods of Collections
There are several different methods you can use to conduct your detective work and collect a project's requirements. Review five methods for collecting requirements below:

- One-on-one discussions with a client or key stakeholder;
- Can be conducted in person, over the phone, or via video chat (e.g., Skype, Zoom, Google Hangouts).
- Ideal for projects with multiple key stakeholders;
- Useful when stakeholders work in different departments and have varying needs;
- Helps reconcile differences by bringing all voices together.
- Best for projects delivering a product or service to customers;
- Involves gathering current or prospective customers to discuss needs and preferences;
- Can include prototype testing for early feedback.
- Useful for collecting requirements from a large audience;
- Improves the accuracy of results through broad participation.
- Helps improve existing products by studying customer behavior;
- Involves watching how users interact with a product or perform a task;
- Provides insights for new requirements and product improvements.
Questions to Ask
No matter how you decide to collect your project requirements, remember that your conversations and questions are exploratory. Ask open-ended questions that allow the customer or client to expand on their needs or expectations. Ask the right questions to get the information you need.
You can use the following sample questions to help you get started. Use them to inspire your own questions, which should be tailored to the project and stakeholder.
Thanks for your feedback!