Choosing the Right KPIs
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Definition
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a product is achieving its key objectives.
Criteria for effective KPIs: relevance, measurability, actionability.
Note
Example process for aligning KPIs with business and product objectives:
- Define the overarching business goals;
- Translate business goals into clear product objectives;
- Identify user behaviors or outcomes that signal objective achievement;
- Select KPIs that are directly measurable and actionable for those behaviors or outcomes.
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Section 1. Chapter 5
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Section 1. Chapter 5