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Learn Coaching and Feedback | Copilot in Outlook
Microsoft Copilot Mastery

Coaching and Feedback

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Copilot Coaching For Email Writing

Copilot Coaching helps you get feedback on your email drafts and improve your writing skills over time.

Unlike drafting or editing features that generate content for you, Copilot Coaching focuses on helping you become a better writer by providing structured, constructive feedback on emails you've already written.

How To Access Coaching

To access this feature, you can:

  • open Copilot within an email and select Get Coaching;
  • or use the Copilot panel and choose Coaching from the menu.

Copilot then analyses the email across three key areas: Tone, Reader Sentiment, and Clarity.

Acting On Feedback

You can choose how to act on the feedback:

  • manually edit your email using the suggestions as guidance;
  • or use Apply All Suggestions to generate an improved version automatically.

Key Benefit

Copilot Coaching encourages active learning. Instead of relying entirely on AI-generated content, you gain insight into:

  • why certain phrases may be inappropriate;
  • how to structure more effective communication;
  • how to adapt tone depending on context.

Over time, this helps you write clearer, more professional emails independently.

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You use Copilot Coaching on an email to HR and it flags that your tone is too casual and lacks professionalism. You also notice the message feels genuine and personal. What is the best course of action?

Select the correct answer

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Thanks for your feedback!

Section 2. Chapter 4

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Section 2. Chapter 4
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